Enterprise Sales Director

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  
  
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  
  
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.   

Job Description:
 

Enterprise Sales Director - Western US

Company Overview:

Join a pioneering AI-driven organization at the forefront of revolutionizing customer interactions and enterprise intelligence. Our cutting-edge Customer Experience and Data Platforms empower enterprises to harness AI, data, and automation to drive extraordinary customer engagement and business growth. With a strong presence in industries such as Retail, Financial Services, Insurance, Wealth Management, Telecommunications, Technology, and Media, we enable businesses to navigate and thrive in a complex digital landscape.

Role Overview:

The Enterprise Sales Director will be a trusted business advisor, leveraging deep expertise in MarTech, AdTech, AI, and enterprise data solutions to drive revenue growth. This role requires a strong hunter mentality, a consultative sales approach, and a proven ability to engage senior economic buyers (C-Level) across target verticals. The successful candidate will be responsible for net new revenue acquisition as well as expansion within existing accounts, utilizing a disciplined sales methodology to accelerate business impact.

Key Responsibilities:

• Solution Selling: Approach sales from a business solution perspective to ensure that offerings align with customer needs in terms of type, scope, and implementation.
• Customer Acquisition & Expansion: Develop and execute strategic sales plans to acquire new enterprise customers and expand within existing accounts.
• Consultative Selling: Apply value-led, consultative sales techniques to identify and advance opportunities that drive ongoing profitable revenue growth.
• Pipeline Management: Build, monitor, and maintain a robust pipeline to ensure a continuous flow of near- and long-term opportunities.
• Strategic Direction: Understand the company’s overall strategic vision and tailor solutions to meet client business objectives.
• C-Level Engagement: Establish and maintain strong executive relationships within client organizations, positioning the company as a long-term strategic partner.
• Industry & Market Expertise: Stay informed on industry trends, customer challenges, and competitive landscapes to deliver impactful insights and solutions.
• Collaboration: Work cross-functionally with marketing, product, and customer success teams to align sales efforts with business objectives and maximize revenue potential.
• Sales Process Optimization: Implement and refine sales methodologies, CRM processes, and analytics-driven decision-making to enhance sales effectiveness.
• Thought Leadership: Represent the company at industry events, conferences, and networking opportunities to build brand awareness and drive business development.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
• Minimum of 10 years of enterprise sales experience, with a proven track record of exceeding revenue targets.
• Expertise in MarTech, AdTech, AI, and data-driven enterprise solutions.
• Experience selling enterprise SaaS solutions, particularly in Contact Centers, Customer Experience, and Digital Transformation initiatives.
• Strong consultative sales skills, with the ability to translate customer challenges into strategic business solutions.
• Proven success in building and closing complex enterprise deals across multiple industries.
• Strong leadership and relationship-building skills, with the ability to influence and negotiate at senior levels.
• Proficiency in value-based selling methodologies and experience leveraging CRM tools and sales analytics platforms.
• Ability to manage sales cycles efficiently, forecast accurately, and drive pipeline velocity.
• Exceptional communication, presentation, and negotiation skills.
• Ability to travel domestically and internationally as required.

Why Join Us?

Be part of a high-growth, innovative organization that is redefining enterprise AI and customer experience. We offer a dynamic work environment, competitive compensation, and the opportunity to make a significant impact within a forward-thinking company. If you are a results-driven sales leader passionate about technology and business transformation, we encourage you to apply.

Hiring Range:

The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement,  pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
 
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.