At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
The Enterprise Accounts team is responsible for establishing trusted partnerships with our most important customers. We do this by leveraging our unparalleled breadth, scale, and competitive differentiation through value-added services and solutions, working in close collaboration with Operating Units (OUs), Services & Solutions, Functions, and CoEs to enhance customer experience.
The Enterprise Accounts Senior Managing Director is responsible for managing a sales team that consists of Directors of Enterprise Accounts for the Strategic Accounts customer segment. The objective of this role is to achieve quarterly and annual sales plans through team leadership and reliance on business planning. Business plans will be focused on contracting excellence (winning deals, launching new products, and creating pull-through) and competitive conversions (identifying and accessing areas of growth, leveraging Medtronic scale). Plans should deliver significant Medtronic value (share, revenue, and margin), customer value, and accelerate growth.
Additionally, in this Strategic Accounts segment, we look to move customers along the continuum from a purely transactional, vendor-based relationship to one of primary supplier, designing for value across supply chain, operational, and clinical environments (in partnerships with OUs). This includes working closely with service line leaders, physician leaders, and administrators in addition to supply chain stakeholders to support healthcare systems in achieving the Quadruple Aim: improving patient experience, enhancing population health, reducing costs, and improving provider satisfaction. This leader role will model the behaviors needed for strategic account management, serving as a servant and authentic leader who empowers the team, fosters genuine relationships, and prioritizes the needs of customers and team members to guide how we accomplish this, namely by knowing and having relationships with key decision-makers and Executives at Corporate offices and understanding their strategies and processes.
The Senior Managing Director is responsible for ensuring awareness and alignment of specific revenue goals, investments, and cross-business selling opportunities in Enterprise Accounts across Medtronic. He/she will build strong relationships and drive collaboration and partnership with OUs, and other stakeholders, leading change and maximizing market and business opportunities for Medtronic.
Main Duties and Responsibilities
- Accountable for the achievement of Enterprise Accounts KPI’s, planning, and execution
- Responsible for employee engagement via coaching, talent management, recruiting, and succession planning for the local DEA team
- Responsible for financial management; revenue projections, SG&A management, and profitability metrics (expense and margin attainment)
- Align Medtronic company-wide capabilities with priority customer needs/”care-abouts” that create differentiated value
- Accountable for pricing, contracts, and RFP management for the targeted Strategic account(s)/customers
- Responsible for local insight gathering, competitive tracking, and market share checking and collation with local Business Analyst
- Establishes and leads local operating mechanisms/interface with OUs/functions, etc., and ensures DEAs have strong account-level business plans and operating mechanisms in place.
For assigned EA accounts:
- In coordination with DEAs, responsible for developing and maintaining Senior/C-Suite level strategic partnerships and working with them to identify and qualify new business opportunities. In addition, build an ethical and productive web of business relationships with other key stakeholders, i.e., service line leaders, physician leaders, administrators, and supply chain/commercial/clinical decision-makers (procurement, hospital managers, etc.).
- Develop appropriate customer account plan and value proposition for each account/customer, leveraging the broad spectrum of business solutions, products, and therapies of Medtronic, with a focus on supporting the Quadruple Aim.
- Create and manage account teams both within Medtronic and in the customer’s organization that partner to discover and execute on the long-term strategic goals of the account/customer.
- Maintain accurate and up-to-date account/customer plans in SFDC, prepare progress reports for internal and external stakeholders, and conduct quarterly business reviews internally and externally.
Must-Have Experiences
Bachelor’s degree in business, science, medicine, or equivalent.
15+ years relevant sales/enterprise account experience (13+ with advanced degree), with senior leadership in complex environments.
Experience in a regulated MedTech/Healthcare/Pharma setting within a multinational matrix.
Ability to travel up to 50%.
Preferred experience & capabilities
Contract lifecycle leadership (pre‑deal strategy through fulfillment), negotiation, and consensus building across internal/external stakeholders.
Pricing discipline/ASP optimization and value‑driven offer design.
Deep customer & market knowledge across Medtronic’s horizontal therapy portfolio; proven ability to co‑create value with non‑clinical stakeholders.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.