Anonymous
Details
About
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
10/2022 to 12/2023
Performance Analysis Customer Service Administrative Support Business Communications
Fulfillment Center Associate Amazon LLC – Sacramento, CA
Complex Problem-Solving Goal-Oriented
Verbal/written communication Product Sales
JOSE RODRIGUEZ
Sacramento, CA 95821 8315788052 - junirodriguez12@gmail.com
Reliable and upbeat while successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
06/2017 to 01/2020
Streamlined fulfillment processes for increased efficiency through consistent organization of inventory and workspace.
Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
Expedited order processing time with proficient use of warehouse management software and scanning equipment.
Collaborated effectively with team members for seamless coordination during high-volume periods, ensuring timely order completion.
Assisted in training new hires on company procedures, fostering a supportive learning atmosphere that helped improve productivity levels.
Supported inventory control efforts by conducting regular cycle counts, identifying discrepancies, and rectifying issues promptly.
Assisted in the preparation of daily reports and performance metrics tracking, providing valuable insights into areas for potential improvement within the center.
Assistant Manager
Little Caesars Pizza – Salinas, CA
Improved customer satisfaction by addressing and resolving complaints promptly. Streamlined store operations for increased efficiency, implementing new processes and procedures.
Increased sales through effective merchandising strategies and targeted promotions.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and
minimizing discrepancies.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
EDUCATION
05/2023 Bachelor Of Science: Business Administration
LANGUAGES
California State University - Sacramento - Sacramento, CA
Spanish
Native or Bilingual