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Anonymous
Senior Territory Manager - Devansh Labs/Microgen Health - Lab Diagnostics
Nashville, Tennessee, United States
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Check this box if you have clinical education and experience..: NO
Skills
Lab Diagnostics - Primary Care, Internal Medicine, Family Practice, Urology, Wound, Podiatry, Pain, MAT, OB/GYN, Urgent Care
About
Bill Alley
Strategic Planning ■ Team Leadership ■ Account Management ■ Sales
615.347.1995
alley.bill@gmail.com
https://www.linkedin.com/in/bill-alley-7a79197
Microgen Health Chantilly, Virginia
Senior Territory Manager (Tennessee – remote) September 2023 - current
• Revenue attainment at 127% to goal
• New business at 139% to goal and new specimen volume at 156% to goal
• Selling molecular, genetic, toxicology, and blood diagnostic testing services to primary care, internal medicine, OB/GYN, womens health, pain management providers, and wound care providers
Precision Diagnostics San Diego, California
Territory Manager (Tennessee - remote) October 2020 – September 2023
● 2022 Q1 ranked #1/14 in region for revenue per sample
● 2021 Ranked #3/12 in region for new business sales and revenue
● Educate current clients and prospects on healthcare trends, specifically patient satisfaction, payer alignments, and healthcare reform within the toxicology industry, by utilizing a consultative approach to build relationships and close business
● Partner with physicians and medical offices to provide transparent solutions in medication monitoring
● Evaluate workflows to provide practical solutions to improve patient outcomes and achieve client goals
● Ongoing account management to ensure proper protocols are in place and maintained
Account Manager (Tennessee/Kentucky - remote) August 2019 - October 2020
● 2020 Q3/Q4 ranked #2/25 account managers in the company based on account retention and estimated revenue per sample (ERPS)
● Partnered with multiple Territory Managers in the Tennessee/Western Kentucky regions and managed active accounts
● Educated clients on current trends within their clinics by utilizing practice analytics to help them achieve better patient outcomes and maintain medical necessity guidelines
● Signed 4 new business accounts helping grow the Tennessee territory by 200 samples a month
● Managed specimen technicians in existing accounts
Medix Nashville, Tennessee
Account Executive July 2017 - August 2019
● $2.5 million in sales (President's club award winner 2018)
● Average weekly spread of $13,563 and total Gross Margin of 33.93% in 2018
● Gross Margin of 39.73%
● Promotion of 2 recruiters under my leadership. One to Recruitment Advisor and 1 to Account Executive
● Hunted new business within assigned territory utilizing my local network, LinkedIn, Zoominfo, and relative industry organizations like HIMSS, HFMA and AAHAM
● Cold called and set new meetings with targeted accounts and decision makers daily
● Presented new products and radiated our business with current/former/target clients
● Managed accounts by meeting with managers, directors, and talent to stay abreast of current client initiatives
● Provided solution based consultative approach for current staffing needs by staying abreast of current market trends
● Managed and lead a team of recruiters; meeting with each once a week to train, role play, and set goals
Recruitment Advisor III October 2016 - June 2017
● Identified and qualified candidates through a number of creative outlets (i.e. job boards, networking groups, applicant tracking system, research, social media, etc.)
● Created effective and efficient job postings for future applicants
● Hit weekly recruiting metrics and client submittal goals
● Screened candidates through phone screening, behavioral interviewing, skills testing, and conducting reference checks
● Managed contractors on staff by ensuring excellent attendance, monthly reviews, and resolved any issues that arose; met with client managers to obtain feedback on current contractors
● Obtained and generated leads and set new meetings with prospective clients off reference checks
● Assist with the management of client accounts by attending/shadowing meetings, sending correspondence and/or communicating with clients and resolving any issues
● Help train new hires on systems and best practices
Ameritox Laboratories Baltimore, Maryland
Specimen Processor Supervisor (remote) September 2012 – October 2016
● Supervised 24 employees in 7 states: Tennessee, Georgia, South Carolina, Alabama, Oregon, Washington, Idaho
● Ranked consistently in “Top 3 Supervisors” across all metrics
● Returned key Tennessee client back to Ameritox from leading competitor; client requested connecting to me vs. sales consultant or district manager due to prior favorable working relationship
● Ensured cost per sample remains under company average of $16.50; current cost at $12.55
● Maintained low specimen processor turnover in extremely high turnover environment; maximized SP performance
● Created trainings for Specimen Administration Department as related to MIQC (missing information/quality control and hiring a specimen processor from a competing lab)
● Rolled out pilot program using XORA, Inc., Time-Keeping Application; partner with XORA management to ensure proper functionality and ease of use
● Advised and directed programs targeted to move company forward; selected by multiple upper level parties (including department director and manager) to serve in this capacity
● Researched and identified talent; hired and trained new team members; performed specimen processor implementations
Prime Health Services, Incorporated Nashville, Tennessee
Lead Claim Negotiator for Inmate Contracting Division January 2012 – September 2012
● Built strong key relationships with C-level executives in top hospitals and health systems across the U.S
● Served as claim negotiator in key contract negotiations
● Expanded corrections product offering by contracting facilities and providers in North Carolina
● Negotiated reimbursement deductions on claims for rendered services
● Turned outstanding claims into long-term agreements benefitting client and providers while maintaining deepest client discount
Executive Contract Specialist, Hospital Division April 2011 – January 2012
● Partnered with Vice President of Hospital Division to develop and implement a strategic plan of action
● Negotiated managed care contracts with hospitals, their affiliates and large health systems across the U.S.
Provider Contractor June 2010 – March 2011
● Maintained ROI of 2:1
● Contracted and retained approximately 500 physicians
● Negotiated managed care contracts with physicians and discounts on workers’ comp state fee schedules, all while increasing revenue for Prime Health
Enterprise Rent-A-Car Nashville, Tennessee
Management Assistant May 2008 – May 2010
● Ranked consistently in Top 5 of 20 management assistants in the region during tenure with company
● Managed two satellite offices with 50 – 80 rental vehicles each
● Researched talent and trained new hires
● Authorized as analyst for tracking reports on high-demand specialty vehicles including reservations and returns
● Led new business acquisition and supported existing accounts
● Served as full-spectrum accounts/reports manager: daily branch reports, income/expense, A/R, maintenance, sales, corporate accounts
Management Trainee April 2007 – May 2008
● Ranked consistently in Top 10% of management trainees within Middle Tennessee region
● 7 new corporate accounts acquired during tenure
● Maintained or exceeded Enterprise service quality index average
● Oversaw 175 fleet vehicles, generating maintenance reports and end-of-month sales reports
EDUCATION
Bachelor of Arts in Psychology
University of Tennessee, Knoxville, Tennessee
August 2006
■
COMPUTER
Google GSuite, Microsoft Office, RALPH, ECARS 2.0, Sharp Phoenix, Salesforce
Strategic Planning ■ Team Leadership ■ Account Management ■ Sales
615.347.1995
alley.bill@gmail.com
https://www.linkedin.com/in/bill-alley-7a79197
Microgen Health Chantilly, Virginia
Senior Territory Manager (Tennessee – remote) September 2023 - current
• Revenue attainment at 127% to goal
• New business at 139% to goal and new specimen volume at 156% to goal
• Selling molecular, genetic, toxicology, and blood diagnostic testing services to primary care, internal medicine, OB/GYN, womens health, pain management providers, and wound care providers
Precision Diagnostics San Diego, California
Territory Manager (Tennessee - remote) October 2020 – September 2023
● 2022 Q1 ranked #1/14 in region for revenue per sample
● 2021 Ranked #3/12 in region for new business sales and revenue
● Educate current clients and prospects on healthcare trends, specifically patient satisfaction, payer alignments, and healthcare reform within the toxicology industry, by utilizing a consultative approach to build relationships and close business
● Partner with physicians and medical offices to provide transparent solutions in medication monitoring
● Evaluate workflows to provide practical solutions to improve patient outcomes and achieve client goals
● Ongoing account management to ensure proper protocols are in place and maintained
Account Manager (Tennessee/Kentucky - remote) August 2019 - October 2020
● 2020 Q3/Q4 ranked #2/25 account managers in the company based on account retention and estimated revenue per sample (ERPS)
● Partnered with multiple Territory Managers in the Tennessee/Western Kentucky regions and managed active accounts
● Educated clients on current trends within their clinics by utilizing practice analytics to help them achieve better patient outcomes and maintain medical necessity guidelines
● Signed 4 new business accounts helping grow the Tennessee territory by 200 samples a month
● Managed specimen technicians in existing accounts
Medix Nashville, Tennessee
Account Executive July 2017 - August 2019
● $2.5 million in sales (President's club award winner 2018)
● Average weekly spread of $13,563 and total Gross Margin of 33.93% in 2018
● Gross Margin of 39.73%
● Promotion of 2 recruiters under my leadership. One to Recruitment Advisor and 1 to Account Executive
● Hunted new business within assigned territory utilizing my local network, LinkedIn, Zoominfo, and relative industry organizations like HIMSS, HFMA and AAHAM
● Cold called and set new meetings with targeted accounts and decision makers daily
● Presented new products and radiated our business with current/former/target clients
● Managed accounts by meeting with managers, directors, and talent to stay abreast of current client initiatives
● Provided solution based consultative approach for current staffing needs by staying abreast of current market trends
● Managed and lead a team of recruiters; meeting with each once a week to train, role play, and set goals
Recruitment Advisor III October 2016 - June 2017
● Identified and qualified candidates through a number of creative outlets (i.e. job boards, networking groups, applicant tracking system, research, social media, etc.)
● Created effective and efficient job postings for future applicants
● Hit weekly recruiting metrics and client submittal goals
● Screened candidates through phone screening, behavioral interviewing, skills testing, and conducting reference checks
● Managed contractors on staff by ensuring excellent attendance, monthly reviews, and resolved any issues that arose; met with client managers to obtain feedback on current contractors
● Obtained and generated leads and set new meetings with prospective clients off reference checks
● Assist with the management of client accounts by attending/shadowing meetings, sending correspondence and/or communicating with clients and resolving any issues
● Help train new hires on systems and best practices
Ameritox Laboratories Baltimore, Maryland
Specimen Processor Supervisor (remote) September 2012 – October 2016
● Supervised 24 employees in 7 states: Tennessee, Georgia, South Carolina, Alabama, Oregon, Washington, Idaho
● Ranked consistently in “Top 3 Supervisors” across all metrics
● Returned key Tennessee client back to Ameritox from leading competitor; client requested connecting to me vs. sales consultant or district manager due to prior favorable working relationship
● Ensured cost per sample remains under company average of $16.50; current cost at $12.55
● Maintained low specimen processor turnover in extremely high turnover environment; maximized SP performance
● Created trainings for Specimen Administration Department as related to MIQC (missing information/quality control and hiring a specimen processor from a competing lab)
● Rolled out pilot program using XORA, Inc., Time-Keeping Application; partner with XORA management to ensure proper functionality and ease of use
● Advised and directed programs targeted to move company forward; selected by multiple upper level parties (including department director and manager) to serve in this capacity
● Researched and identified talent; hired and trained new team members; performed specimen processor implementations
Prime Health Services, Incorporated Nashville, Tennessee
Lead Claim Negotiator for Inmate Contracting Division January 2012 – September 2012
● Built strong key relationships with C-level executives in top hospitals and health systems across the U.S
● Served as claim negotiator in key contract negotiations
● Expanded corrections product offering by contracting facilities and providers in North Carolina
● Negotiated reimbursement deductions on claims for rendered services
● Turned outstanding claims into long-term agreements benefitting client and providers while maintaining deepest client discount
Executive Contract Specialist, Hospital Division April 2011 – January 2012
● Partnered with Vice President of Hospital Division to develop and implement a strategic plan of action
● Negotiated managed care contracts with hospitals, their affiliates and large health systems across the U.S.
Provider Contractor June 2010 – March 2011
● Maintained ROI of 2:1
● Contracted and retained approximately 500 physicians
● Negotiated managed care contracts with physicians and discounts on workers’ comp state fee schedules, all while increasing revenue for Prime Health
Enterprise Rent-A-Car Nashville, Tennessee
Management Assistant May 2008 – May 2010
● Ranked consistently in Top 5 of 20 management assistants in the region during tenure with company
● Managed two satellite offices with 50 – 80 rental vehicles each
● Researched talent and trained new hires
● Authorized as analyst for tracking reports on high-demand specialty vehicles including reservations and returns
● Led new business acquisition and supported existing accounts
● Served as full-spectrum accounts/reports manager: daily branch reports, income/expense, A/R, maintenance, sales, corporate accounts
Management Trainee April 2007 – May 2008
● Ranked consistently in Top 10% of management trainees within Middle Tennessee region
● 7 new corporate accounts acquired during tenure
● Maintained or exceeded Enterprise service quality index average
● Oversaw 175 fleet vehicles, generating maintenance reports and end-of-month sales reports
EDUCATION
Bachelor of Arts in Psychology
University of Tennessee, Knoxville, Tennessee
August 2006
■
COMPUTER
Google GSuite, Microsoft Office, RALPH, ECARS 2.0, Sharp Phoenix, Salesforce
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