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Anonymous
Sales Specialist looking to transition to career in sales; Experienced Healthcare Professional (RN) at Healthtrust Workforce Solutions
Dallas, Texas, United States
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About
Eden M. Herndon
Sales Specialist & Experienced Healthcare Professional (RN)
(817) 771-8421 edenmherndon@gmail.com linkedin.com/in/edenmherndon Dallas, TX
PERSONAL STATEMENT
I'm a high-achieving healthcare professional and sales enthusiast with a proven track
record of exceeding targets and increasing client satisfaction levels. I'm looking to
leverage my excellent problem-solving, communication, analytical, and relationship-
building skills as well as build upon my 10+ years of diverse medical field experience by
transitioning into a career in sales. As an avid learner always expanding my education,
training, and skills to stay cutting-edge of my field, I have a strong desire to learn new
markets and develop strategies to maximize sales and revenue. Presently, I'm seeking an
opportunity to own the sales process end to end and contribute to the growth and success
of a quality and reputable company to work with.
EXPERIENCE & PROFESSIONAL SKILLS
Nurse Contractor (Travel)
HealthTrust Workforce Solutions 06/2019 - Present TX and Remote
Responsible for providing and managing patient care in a variety of atmospheres including
Intensive Care Unit (ICU), Intermediate Care Unit (IMC), and Post-Anesthesia Care (PACU).
Nursing documentation, patient care software, and scheduling systems, HIPAA
Pharmacy, medical, and wellness education
Interpersonal and strategic communication with patients and integrative medical team
Relationship building and partner relationship management with hospitals in network
Direct patient care and contributing to excellent client satisfaction rates
Contract negotiation
High adaptability to each different hospital environment and quick to learn new
software systems used by the various hospitals assigned to
Registered Nurse: Interventional Radiology
Seton Medical Center Austin 09/2017 - 12/2019 Austin, TX
Provided skilled, comprehensive perioperative care to both inpatients and outpatients
scheduled for imaging guided embolizations, vascular stent placements, cardiac stents, and
various other procedures in both acute and non-acute settings.
Client relationship management, screening, and scheduling for procedures
Surgical and perioperative documentation software with HIPAA compliance
Direct patient care in the pre-
, peri-
, and postoperative setting with consistently high
client satisfaction rates
Built and maintained relationships with medical device sales reps for our surgeons
Medical education and presentations to clients and coworkers
Strategizing, meeting, and exceeding surgical procedure goals and targets
Senior Certified Pharmacy Technician
Walgreens 01/2014 - 09/2017 Fort Worth, TX
Provided technical assistance to pharmacists and clients by filling over 200 prescriptions
per day, managing and maintaining pharmacy inventory, communicating with prescribers
and third parties regarding prescriptions and prior authorizations, billing insurance for
prescription coverage, and providing comprehensive service to pharmacy customers.
Excellent customer service, dealing with incoming enquiries via telephone and client
management software with HIPAA compliance
Effective and quick communication resulting in timely insurance coverage and
prescription filling times for clients
Meeting and exceeding goals for pharmacy metrics and customer satisfaction rates
EDUCATION
Master of Business Administration
The University of Texas at Dallas 08/2024 - Present Dallas, TX
Associate of Science in Nursing
Tarrant County College 01/2013 - 05/2017 Fort Worth, TX
LANGUAGES
English Native Spanish Intermediate
Hindi Advanced
STRENGTHS
Effective Communicator
Communicated and collaborated through
thousands of clients' treatment plans resulting in
high client satisfaction rates, subsequent Medicare
reimbursement, and increased revenue
Active Listener
Adept at empathizing with clients, identifying
their issues, and strategizing a perfect solution
using emotional intelligence and analytical ability
Challenge Seeker
Solution-oriented and highly motivated for
success; active pursuer of new challenges
TECHNICAL SKILLS
Salesforce Microsoft Office CRM Systems
Business Development Negotiation Excel
Customer Service Networking
Google Analytics Presentation Software
Market Research & Analysis Sales Closing
Lead Generation Objection Handling
ACHIEVEMENTS
Founded a Wellness Service Startup
and Successfully Launched a Local
Group Program
Met and exceeded my personal entrepreneurial
endeavor of starting a wellness service business,
networking and marketing for my services, and
converting leads to attending clients for a group
program I launched in October 2023
Top Client Satisfaction Ratings
Received high client satisfaction ratings
consistently; 5x Daisy award nominee
CERTIFICATIONS & TRAINING
Sales Development Representative
Professional Certificate
Salesforce Pathfinder Training Program, December 2023
Inbound Sales Certification
Hubspot Academy, October 2023
Successful Negotiation: Essential Strategies
and Skills Certificate
University of Michigan, September 2023
Sales Operations/Management Specialization
Certificate
West Virginia University, January 2024
Sales Specialist & Experienced Healthcare Professional (RN)
(817) 771-8421 edenmherndon@gmail.com linkedin.com/in/edenmherndon Dallas, TX
PERSONAL STATEMENT
I'm a high-achieving healthcare professional and sales enthusiast with a proven track
record of exceeding targets and increasing client satisfaction levels. I'm looking to
leverage my excellent problem-solving, communication, analytical, and relationship-
building skills as well as build upon my 10+ years of diverse medical field experience by
transitioning into a career in sales. As an avid learner always expanding my education,
training, and skills to stay cutting-edge of my field, I have a strong desire to learn new
markets and develop strategies to maximize sales and revenue. Presently, I'm seeking an
opportunity to own the sales process end to end and contribute to the growth and success
of a quality and reputable company to work with.
EXPERIENCE & PROFESSIONAL SKILLS
Nurse Contractor (Travel)
HealthTrust Workforce Solutions 06/2019 - Present TX and Remote
Responsible for providing and managing patient care in a variety of atmospheres including
Intensive Care Unit (ICU), Intermediate Care Unit (IMC), and Post-Anesthesia Care (PACU).
Nursing documentation, patient care software, and scheduling systems, HIPAA
Pharmacy, medical, and wellness education
Interpersonal and strategic communication with patients and integrative medical team
Relationship building and partner relationship management with hospitals in network
Direct patient care and contributing to excellent client satisfaction rates
Contract negotiation
High adaptability to each different hospital environment and quick to learn new
software systems used by the various hospitals assigned to
Registered Nurse: Interventional Radiology
Seton Medical Center Austin 09/2017 - 12/2019 Austin, TX
Provided skilled, comprehensive perioperative care to both inpatients and outpatients
scheduled for imaging guided embolizations, vascular stent placements, cardiac stents, and
various other procedures in both acute and non-acute settings.
Client relationship management, screening, and scheduling for procedures
Surgical and perioperative documentation software with HIPAA compliance
Direct patient care in the pre-
, peri-
, and postoperative setting with consistently high
client satisfaction rates
Built and maintained relationships with medical device sales reps for our surgeons
Medical education and presentations to clients and coworkers
Strategizing, meeting, and exceeding surgical procedure goals and targets
Senior Certified Pharmacy Technician
Walgreens 01/2014 - 09/2017 Fort Worth, TX
Provided technical assistance to pharmacists and clients by filling over 200 prescriptions
per day, managing and maintaining pharmacy inventory, communicating with prescribers
and third parties regarding prescriptions and prior authorizations, billing insurance for
prescription coverage, and providing comprehensive service to pharmacy customers.
Excellent customer service, dealing with incoming enquiries via telephone and client
management software with HIPAA compliance
Effective and quick communication resulting in timely insurance coverage and
prescription filling times for clients
Meeting and exceeding goals for pharmacy metrics and customer satisfaction rates
EDUCATION
Master of Business Administration
The University of Texas at Dallas 08/2024 - Present Dallas, TX
Associate of Science in Nursing
Tarrant County College 01/2013 - 05/2017 Fort Worth, TX
LANGUAGES
English Native Spanish Intermediate
Hindi Advanced
STRENGTHS
Effective Communicator
Communicated and collaborated through
thousands of clients' treatment plans resulting in
high client satisfaction rates, subsequent Medicare
reimbursement, and increased revenue
Active Listener
Adept at empathizing with clients, identifying
their issues, and strategizing a perfect solution
using emotional intelligence and analytical ability
Challenge Seeker
Solution-oriented and highly motivated for
success; active pursuer of new challenges
TECHNICAL SKILLS
Salesforce Microsoft Office CRM Systems
Business Development Negotiation Excel
Customer Service Networking
Google Analytics Presentation Software
Market Research & Analysis Sales Closing
Lead Generation Objection Handling
ACHIEVEMENTS
Founded a Wellness Service Startup
and Successfully Launched a Local
Group Program
Met and exceeded my personal entrepreneurial
endeavor of starting a wellness service business,
networking and marketing for my services, and
converting leads to attending clients for a group
program I launched in October 2023
Top Client Satisfaction Ratings
Received high client satisfaction ratings
consistently; 5x Daisy award nominee
CERTIFICATIONS & TRAINING
Sales Development Representative
Professional Certificate
Salesforce Pathfinder Training Program, December 2023
Inbound Sales Certification
Hubspot Academy, October 2023
Successful Negotiation: Essential Strategies
and Skills Certificate
University of Michigan, September 2023
Sales Operations/Management Specialization
Certificate
West Virginia University, January 2024
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