Details
Skills
Medical Device - BP, PulseOx, Glucose, Scales, Laboratory/Diagnostic Testing, Healthcare Technology (SaaS), Virtual Care - RPM, CCM, TCM, PCM, RTM, BHI, Telemedicine, Diabetes, Dental, Primary Care, Specialty Physicians, Hospitals, Urgent Care Clinics, EMR/CRM Companies, Platform Companies, Payers, Provider Groups, TPAs, Value Based Care, ACO, C-Suite
About
Darcy Lapp-Rabinovitz
Milford, CT dml5600@gmail.com · (203) 232-7510
PROFESSIONAL STATEMENT
Healthcare Sales | Consulting | Customer Success | Strategy
I am a seasoned professional offering exceptional business and financial acumen, problem solving skills, contract negotiations – new and renewals, deep strategic insight to address industry challenges, and out-of-the-box solutions that are critical to operational workflow. I consider myself a persuasive and credible technical expert, with well-developed presentation, analytical analysis, customer success, and account management skills. Across my many experiences, I’ve leveraged both client and internal relationships to maximize ROI and achieve record-breaking revenues and growth targets.
PROFESSIONAL EXPERIENCE
Clinii (Healthcare Technology) New York
Head of Sales July 2023-Present
• Showcase the significance of SaaS platform within the virtual healthcare arena, navigating a densely populated and competitive market through the emphasis on key features aimed at improving and optimizing clinical workflows.
• Strategically design and implement an entire sales department by gathering and analyzing industry information and presenting findings to the CEO and board for review.
• Create brand awareness in the CCM (Chronic Care Management), RPM (Remote Patient Monitoring), BHI (Behavioral Health Integration) and Telemedicine space.
• Advise CEO of operational inefficiencies and opportunities for improvements – CRM system and department structure.
• Spearhead recruitment, training, and management of a high-achieving sales team to exceed revenue goals.
• Closed groundbreaking $2.4M annual deal within first two months of employment, marking company's largest deal.
• Implement and monitor key performance indicators to evaluate sales strategies and team performance.
• Lead financial forecasting efforts and delivery of monthly/quarterly sales revenue targets to the CEO and board.
Smart Meter (Medical Device) Florida
Strategic Account Executive August 2022-June 2023
• Strengthened existing Channel Partner relationships by finding creative and mutually beneficial opportunities to expand current partnership.
• Identified new strategic partnership opportunities in the diabetes and CCM space to increase market presence and ensure diverse portfolio of partners.
• Identified product improvement opportunities aimed at reducing costs to be more financially viable to potential customers.
• Reviewed and understand all federal regulation requirements pertaining to remote patient monitoring.
• Researched industry trends to remain current or ahead of emerging alternative solutions.
• Achieved a 50% growth in existing customer base in less than four months.
• Closed a Fortune 500 company through networking and explaining the value proposition of a partnership.
• Maintained consistent engagement with customers to discover and understand the organization’s objectives and goals for current fiscal year, offering recommendations on how to collaboratively achieve those targets.
Vee Technologies (RCM Consulting) New York
Client Services Director December 2020-August 2022
• Drove revenue growth through new logos at Fortune 500 healthcare organizations (Provider & Payer).
• Closed six deals in under a year for over $4M in recurring revenue.
• Provided recommendations for staffing solutions – (FTEs vs hourly, in house vs. outsourcing, onshore vs. offshore).
• Presented opportunities to Providers & Payers to streamline processes by department and facility wide.
• Upsold additional services to existing enterprise level customers
• Demonstrated the ROI for solutions focused on Robotic Process Automation (RPA), Revenue Cycle Management (RCM), and Artificial Intelligence (AI).
• Secured three deals in new industry sectors for the company – Dental, RPA, Substance Abuse.
• Cultivated relationships with and served key leadership professionals: CFO, COO, CIO, CTO, CMO, CRO.
Sharps Compliance (Waste Management) Texas
National Account Executive June 2018-December 2020
• Spearheaded a crucial short-term project: acquire over 100 contracts from existing customers who either had no contract on file or had an expired contract.
• Negotiated and customized each contract balancing Sharps Compliance standards and customer’s needs.
• Promoted 2x in less than a year and a half based on successfully completing required job responsibilities.
• Recruited for expertise in pinpointing operational inefficiency and providing fact-based solutions for improvement.
• Closed enterprise level dental group with over 425 locations in 43 states.
• Achieved over 200% of quota for 2018 & 2019 fiscal year.
• Sold $3M+ in product/services for annual & multi-year contracts in CY20 to enterprise-level healthcare organizations.
• Key contacts: VP of Supply Chain, Chief of Procurement, VP of Purchasing and VP of Strategic Sourcing.
• Interviewed, trained, and mentored all new Outside Account Executives.
Progressive Diagnostics (Laboratory Start-Up) Connecticut
Business Development Manager August 2015-June 2018
• Contributed to the development and growth of a new specialty lab focused on toxicology and genetic testing.
• Became a subject matter expert regarding state and federal regulations for laboratory testing.
• Fully understood and seamlessly explained insurance coverage (Medicare, Medicaid, Commercial Insurance) for specialty lab testing to both Physicians and patients.
• Created and implemented “Patient Cares” Billing Program, reducing patient complaints by +75%.
• Hired and managed all employees at physicians’ offices and provided training on physicians’ EMR system.
• Drove YOY growth in sales revenue and profitability – Generated $15M+ in billable revenue in two years.
OTHER PROFESSIONAL EXPERIENCE
Healthcare Industry Experience 2001-2015
• West River Healthcare Center – Director of Marketing (Management Role) 4 years.
• National Healthcare Centers – Director of Admissions (Individual Contributor) 3 years.
• Marshall Wace North America – Human Resources/Accountant (Individual Contributor) 1.5 years.
• BPA Worldwide – Staff Accountant/Audit Manager (Management Role) 6 years.
EDUCATION
University of New Haven New Haven, CT
Master of Science in Healthcare Administration, Concentration in Medical Group Management
Indiana University Bloomington, IN
Bachelor of Arts in Criminal Justice
SKILLS & SPECIALTIES
• Specialty Call Points: Hospitals, Physician Groups, Payers, Platform Companies, Healthcare Technology Companies, ACOs, Value Based Care Organizations, EMR/CRM Companies, TPAs.
• Advanced Level Experience: Salesforce, NetSuite, ZoomInfo, HubSpot, SaaS, Oracle Applications, ICD 10 Coding, Allscripts, Epic Systems, Microsoft Office Suite, Outlook, Workday, Athenahealth, ECW, PCC
AREAS OF EXPERTISE
• Physician Services and Medical Group Management
• Healthcare Operations and Process Improvement
• Creating and Nurturing Client Relationships
• Converting Established Markets | Growth Drivers
• Customer Growth | Change Management
• Staffing | Budgets
• Negotiations | Complex Sales Cycle
• Strategic Consulting | Account Management
• Customer Renewals
• Leveraging Channel Partner Relationship
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