Flexible shift pattern between 09:00 – 18:00 Monday – Friday

A really exciting opportunity to join our Direct Sales Team on a 12 month Fixed Term Contract basis and be part of our amazing growth journey. Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? We are looking for people who truly care and are driven to give it their all every single day. People like you!

We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

A bit about the job:

You will be answering warm inbounds calls and following up qualified outbound opportunities to support and guide customers through their health sales journey. Whether it’s providing fully advised quotations or assisting customers through the online journey to give them the information they need, when they need it.

Skills and experience we’re looking for:

Excellent communication skills and previous experience in a Sales\Customer Service-related role
The ability to be empathetic towards our customers, supporting them through potentially difficult period whilst making their sales journey easy for them and building their loyalty
A good fact finder – you will ask the right questions at the right time to get the customer the correct policy to meet their needs
Meticulous and detail orientated – checking facts and asking questions will enable you to weigh up information and make accurate recommendations about the policy
Knowledge of insurance products / financial services would be great, but not essential

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work

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