At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Remote – based
Virtual Sales Representative (VSR) -
Rare Disease will serve as a vital role to the EVERSANA client partnership by meeting and exceeding assigned territory sales goal. Our VSR will establish working relationships with assigned Health Care Providers and Support Staff. This person will communicate information on our client’s dermatology/biologic product, as well as educate Customers on relevant patient assistance programs and overall assistance with the reimbursement process.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of general disease state, assigned product features and benefits, and core selling messages
- Develop expertise in delivery of core selling messaging for assigned promoted products
- Meet or exceed call expectations and sales attainment goals set forth by the Client
- Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed
- Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests
- Provide feedback and recommendations to team leadership on areas and opportunities for improvement
- Comply with all company, PDMA, compliance and regulatory policies and guidelines
- Work independently from "remote" home office
- Cultivate assigned virtual territory & be accountable for measurable results
- Compensated based on a mix of overall volume/metrics and outcomes
- Occasional travel required
- All other duties as assigned
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university OR equivalent experience
- 2 + years of sales experience in an outbound Virtual/Tele-sales
- Experience in rare disease a plus
- Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the and ability to learn new software as needed
- Excellent communication & rapport building skills
- Must be able to articulate WHY you are interested in this specific role – what appeals to you?
- Ability to articulate complex clinical data
- Solid and persuasive communication skills
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy and insurance landscapes
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
- Stable internet connection adequate to support voice over VoIP calls and virtual call platforms
- Familiarity with Sales Force Automation (SFA) application is preferred
Additional Information
OUR CULTURAL BELIEFS
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $70,000 to $80,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.