We are C&S Chemicals, a leading vertically integrated provider of water treatment and animal health chemicals, providing a wide array of services to help customers achieve their goals efficiently and effectively. Our commitment to quality shows in the superior chemical products we provide. Currently, we are seeking qualified candidates for the role of Sales & Service Technician in our industrial water treatment department for the Greater Memphis, TN area.
As a Sales & Service Representative, you will be responsible for promoting, selling, and servicing our water treatment products and solutions to municipal clients. A Water Treatment Sales & Service Representative requires a blend of technical expertise, customer service skills, and sales acumen to effectively address the needs of our clients and ensure their satisfaction with our products.
Full-time C&S team members are eligible for an array of competitive benefits packages including:
- Employer-paid medical insurance plans.
- Matching 401k plan.
- Performance bonus incentive plans.
- Dental and vision insurance.
- Paid time off.
Essential Duties & Responsibilities
- Develop and maintain strong relationships with customers, understanding their needs and presenting appropriate product solutions.
- Provide exceptional customer service by responding to service calls and scheduling follow-up visits.
- Maintain detailed records of sales activities, service visits, and customer interactions.
- Install, calibrate, and maintain water treatment equipment and systems at customer sites.
- Conduct regular inspections and preventative maintenance to ensure optimal performance of water treatment systems.
- Stay current with industry trends, technological advancements, and regulatory changes in the water treatment field.
- Ensure compliance with safety and environmental regulations during service activities.
- Associate's or Bachelor's degree in Environmental Science, Chemistry, Engineering, or a related field preferred.
- Minimum of 3 years of experience in water treatment/adjacent industry sales and/or service.
- Proven track record of meeting or exceeding sales targets.
Skills & Abilities
- Strong technical understanding of water treatment processes and equipment.
- Excellent sales and negotiation skills.
- Ability to troubleshoot and solve technical problems.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and CRM software.