ABOUT RETOOL

Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we're on a mission to bring good software to everyone. We're building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that's a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

WHY WE'RE LOOKING FOR YOU:

This year, we are eager to continue expanding our team to meet our 2024 sales goals. Associate Sales Engineers at Retool drive the technical top-of-funnel stage of the overall sales process. You will be the first point of contact for engaging our prospective customers across all our segments and geographies. You are responsible for clearly articulating Retool's technical and product value proposition.

WHAT YOU'LL DO:

You will be responsible for generating a qualified pipeline from inbound trial sign-ups. You will lead high-level discovery calls, debug customer issues, and work cross-functionally with Account Executives, Sales Engineers, our Marketing team, and our Support team to give Retool's users a best-in-class experience. Many of our prospective customers have technical questions, so you'll need to become an expert on the product and be comfortable learning new technical concepts quickly. You'll also contribute to the enablement of the sales team by building demo apps for our AE's, working on Retool's internal tooling, and giving presentations on strategies and best practices around our sales process.

WHO YOU'LL WORK WITH:

As a member of the Sales team, you'll work with our Account Executive, Sales Engineering, Customer Engineering, Support, and Marketing teams to help prospective customers be successful with Retool and drive new business. Retools are customer-focused, and you'll join an organization that genuinely enjoys collaborating to build an incredibly innovative product.

IN THIS ROLE, YOU'LL:

Develop creative messaging strategies to reach new users.
Generate sales pipeline by scheduling meetings with our prospects.
Become a subject matter expert in Retool and answer technical questions about the platform.
Lead Zoom conversations with new users to better understand their Retool use case(s).
Maintain a clean and organized book of accounts using Salesforce.
Relay product and user feedback to internal teams all across Retool.
Achieve daily, weekly, and quarterly metrics.
This role is onsite 3x/week in London (Mon/Tues/Thurs).

THE SKILLSET YOU'LL BRING:

You're an effective communicator, both in your writing and speech.
You have a technical aptitude, and a hunger to learn new technologies.
You love testing, tracking, and iterating on your process.
You thrive in a fast-growing and ever-changing environment.
You're self-directed and able to maintain your schedule and workload.
You're coachable and open to giving and taking constructive feedback.

For candidates based in the London, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate's experience and qualifications, and location.

Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and pension plans. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

London

£57,915-£68,068 GBP

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

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