COMPANY BACKGROUND & CULTURE

A national digital pharmacy, OptioRx, is focused on providing best-in-class patient care in niche therapeutics. These therapies include compound custom medications for humans and animals, in the areas of fertility, home-infusion, and hospice. Headquartered in Oakbrook, Illinois, we are a national provider where we service (serve) 48 states and Washington D.C. The OptioRx mission is to create and provide the highest quality care for patients by offering a broad range of pharmaceutical therapies. We are a committed partner to both patients and providers and are continually innovating. Our commitment to patient care results in improved access and speed to therapy by offering services via our proprietary technology and accredited pharmacies.

At OptioRx we value team members with a committed confidence that supports our Core Values.

Empowered – put trust in our people and empower them to succeed.
Innovative – offer innovative solutions that target growth and scale of OptioRx on a national stage.
Efficient – drive efficiency by creating economies of scale and expertise.
Accountable – own our commitments and quality of our work, while holding ourselves accountable to drive real results.
Ethical – ensure unwavering integrity and business ethics.
Energy – move fast with a sense of urgency and honest communication.

POSITION SUMMARY

The Hospice Sales Representative is responsible for developing, implementing, and tracking a strategy promoting pharmacy products and services to referral sources so that pharmacy goals for business growth are achieved. This position represents OptioRx in the hospice community, managing and nurturing relationships with targeted medical professionals in designated markets and with a goal of establishing and maintaining long-term business relationships with new and current customer base. The position requires innovation to implement strategy and process flow, as well as implement relationship management and operational best practices.

Relationships will be built by conducting effective hospice visits, presentations, attending conferences, and facilitating meetings to educate current and new hospice partners on services offered by OptioRx. The Hospice Sales Representative will be responsible for the strategic messaging and positioning of OptioRx to each prospective referral group and to identify and report unmet needs and operational enhancement opportunities from the marketplace. This role will require significant amount of time in the designated market area(s).

Excellent strategic planning, organization, presentation, customer service and relational skills are required. Medical or pharmaceutical sales experience and experiences with Customer Relations Management (CRM) software is preferred. The fundamental measure of success for the Hospice Sales Representative is new compounding prescription growth.

ESSENTIAL FUNCTIONS

Develops and maintains relationships with physicians and hospice staff targets in assigned key markets to meet growth goals in each market. Requires travel.
Meets monthly and quarterly activity goals established for assigned territory for office visits
Develop relationships and partner with hospice physicians and clinicians to understand the motivations and unmet needs that currently create barriers to referrals and entry for OptioRx and identify opportunities to eliminate barriers.
Maintain a portfolio of new referrals from targeted regions through building a network of hospice operators.
Identify and attend conferences that align with market strategy
Grow and maintain relationships with leadership teams of local professional associations.
Follow up on specific questions or areas of interest and/or concerns expressed by hospices. Maintains an effective recording system to document calls, responses, and activities as required in a CRM.
Research, identify, and target new business in the specific therapy space to create new growth opportunities
Communicate sales or service opportunities and customer concerns or suggestions
Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future in conjunction with pharmacy staff
Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
Work with the marketing team to brainstorm and target new audiences and providers not presently focused on
Make technical presentations and webinars as needed
Attend and participate in trade shows, conferences, and other marketing events
Research market requirements and market data
Maintain knowledge of both company and competitor products and identify and report intelligence on competitor pricing or marketing strategies
Submit a variety of sales status reports as required, including activity, closings, follow-up, and adherence to goals
Submit quarterly territory review, schedule client meetings and action plans for follow-up
Demonstrate a commitment to the Company Culture and Core Competencies
Be willing to learn additional niche therapies to expand territory in high growth and high velocity work environments
Must submit expense report and mileage log on a weekly basis.
Perform other duties as assigned

QUALIFICATIONS

Education: Minimum of a BS/BA in Marketing, Business, Public Relations, or a related field. Experience will be considered in lieu of Bachelor’s degree.
Professional Experience: Must have a minimum of 3-5 years of experience in health care, preferably in marketing or business development. Clinical and/or sales background desired.
2-3 years of experience working with medical professionals
Experience with a high-quality consumer brand
Licenses/Certifications: Valid Driver ‘s License
Current and active vehicle insurance policy
Specialized Skills: Proven track record of successful relationship building and nurturing
Knowledge of the healthcare industry required, Pharmacy experience a plus
Demonstrated sales success and other goal achievement
Excellent written, verbal, and presentation skills
Strong interpersonal and customer service skills and team building capability
Strong analytical skills and the ability to extract pertinent information from data sources.
Self-motivated with excellent time management skills
High attention to detail and organization is a must
Ability to adhere to deadlines and work under pressure
Technical Skills: Ability to efficiently use computer systems including Microsoft Office Suite (Excel, Word, PPT)
Ability to communicate effectively over the phone, via email messages, and in person with customers, managers, and all coworkers
Experience working with a CRM is a must.

TRANSPORTATION REQUIREMENTS

Must possess own vehicle to use for transportation between business related activities

OptioRx

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Hospice Sales Representative