Solving the Future

ARRO is at the forefront of revolutionizing emergency response and disaster management with our cutting-edge, cloud-enabled solutions. Specializing in real-time tracking of personnel, equipment, and payroll, our platform is designed to enhance the efficiency and effectiveness of response, recovery, and reimbursement operations. Our innovative tools are trusted by the National Guard and emergency response organizations across state and local government agencies, providing them with the agility and accuracy needed to manage critical situations with confidence and precision.

One system backed by 40 years of experience, learn why ARRO is trusted by emergency management organizations including

Description| We are seeking a dynamic and results-driven Account Representative to join our team and drive the sales of our ARRO product. The Account Representative will focus on generating sales by acquiring and developing long-term relationships with new and existing clients, primarily within state government entities. This role is ideal for a sales professional with a strong background in SaaS product sales and a passion for customer service.

Responsibilities | Duties include but are not limited to:

Develop and execute sales strategies to acquire and retain clients for the ARRO product
Build and maintain long-term relationships with new and existing clients, particularly within state and local government agencies
Identify and pursue new business opportunities within target accounts
Complete successful proposal development and contract negotiations
Collaborate with project managers to ensure successful project execution and client satisfaction
Provide technology innovation and leadership to guide clients in technology or management consulting options
Oversee project contracts, statements of work, and change order requests
Manage project profit and loss, including risks and opportunities impacting profit
Track and report monthly progress of revenue against budget forecasts
Support effective staffing levels for each client to ensure optimal service delivery

Required Skills and Abilities:

Primary Skills:

Proven sales experience, preferably with state government entities, selling a product and/or service
Strong client relationship skills and executive presence
Excellent verbal and written communication skills
Strong negotiation skills
Ability to develop lead generation strategies and marketing plans for new accounts
Demonstrated customer service orientation
Ability to work independently with limited supervision

Secondary Skills:

Experience in supporting or leading sales within an IT or management consulting organization
Proven ability to manage multiple tasks and work within tight deadlines
Effective team leadership and direction-providing abilities
Limited travel availability

Educational Requirements:

College degree preferred

Why Join Us:

Fully remote work environment
Professional development allowance to help you grow in the ways that mean the most to you
Flexibility for balancing work with the rest of life and ample PTO
401K with company matching, as well as financial planning education and resources
Employees choose from HSA, FSA and traditional insurance options for medical, dental, and vision coverage for themselves and dependents
Engage with innovative technology and make a significant impact on emergency response organizations
Check us out for yourself at

If you are a motivated sales professional with a passion for technology and client relationships, we invite you to apply for the Account Representative role at ARRO. Help us drive the success of our ARRO product and make a difference in emergency response operations.

ARRO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ARRO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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